Return Policy: bottled water at home by R.O. APEC water systems is the leading manufacturer of top quality reverse osmosis water filters, membranes

APEC aka freedrinkingwater.com specializes in nsf certified water filter parts and reverse osmosis water filter systems and purifiers , your one stop solution to most water contamination and water pollution problems. Pure water and safe water guaranteed!

Returns & Disclaimers

Products can be returned within thirty days from the date of invoice, please see details and conditions below. APEC prices are subject to change without notice. See Warranty page for complete product warranty policy.

Return Policy Details:


RMA Number: First obtain a Return Merchandise Authorization (RMA) number from Freedrinkingwater.com. (service@freedrinkingwater.com)

Packaging:
Please kindly re-pack system in original box, or box of equivalent strength, in the same way as it came to prevent damage in shipping. Be sure to drain out all water from Wet system and wrap in plastic bags before packing.

Return To:
We will provide you with an APEC warehouse address for return merchandises when we issue the RMA number.

Refund:
Within 30 days from date of purchase, refund policy and conditions are as follows:

If system is unused and filters are in original, unopened packaging —we will refund the purchase price less 3% credit card bank fee upon receipt of merchandise returned in new and original condition.
If system is used, not-defective, filter packaging is opened —we will refund the purchase price less 15% re-stocking fee upon receipt of merchandise in undamaged condition.
If system and/or filters are defective —we will refund full purchase price upon receipt and review of merchandise returned in undamaged condition.

Note: All shipping and handling charges are not refundable.

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